Tuesday, May 17, 2011

Call in the Radio Show today at 2pm-2.30pm est.

Africa the Beautiful 2 Radio Show is on today and Thursdays at 2pm-2.30pm. Our Guest today is Ms. Sankofa Baba from the PEN Organization. It's about self-help and economic uplifting in our neighborhoods. Call 714-816-4631 or www.blogtalkradio.com/africathebeautiful2.

Host: Judith F. Osei Tutu
www.africanclothes22.com

Monday, May 16, 2011

Fabrics! Fabrics! Fabrics on Sale! www.africanclothes22.com

We have new Fabrics in the store! We are clearing the old and new to make room. We have Kentes, Mud Cloths, Kuba Cloths, Laces, Java Prints, English Waxes, etc. There are Traditional African Ladies Dresses for all occasions, don't forget our unique Africa Jewelry for yourself and as a gift!

There are seamstresses locally, that we work with to get your alterations done quickly. Stop by and pick your selection in fabrics and beautiful already made clothes. If cash is tight, don't worry, ask for the 30days layaway plan on everything, even on sale items! There's always a rack with 50% off the already reduced price, come check us out.

Looking for Designers, Dancers, Drummers, Artists, Doll Makers, Seamstresses/Tailors, Quilters, Interior Designers, etc. Mention your business and get a discount!

Do not forget to listen to "Africa the Beautiful 2" Radio Show tomorrow at 2pm-2.30pm. Call 714-816-4631 and/or www.blogtalkradio.com/africathebeautiful2.

Thanks,
Judith F. Osei Tutu
www.africanclothes22.com

Monday, May 9, 2011

Taste of Ghana that almost did not happen!

Taste of Ghana is a beautiful celebration that brings friends, families, co-workers and all together for free. It's an event that I give several times a year, as a Ghanaian born American Citizen. I love my new country but I cannot forget home, Africa, the land of my birth and kindness.

So a Taste of Ghana is preparing Ghanaian meal samples, a Fashion Show and Marketplace; where we tell stories about Africa, our similarities in cultures, foods, etc. I thought I had it all planned out for May 7th, 2011 from 1pm-2pm, on 3720 North Tryon Street, Ste 101, Charlotte, NC 28206, Ph 704-332-7442. Less than a week before this event, the Drummers and Dancers canceled and the cook went out of the country.

Luckily, I had my own drums at the store and called few friends to drum for me, Heather came by and danced so beautifully and spontaneously! I served some refreshments for the crowd and customers. God is Always Amazing! It turned out to be more beautiful than I had imagine. No drama whatsoever! I am still in awe about the friends and customers who were there and the love. There was also 50% discount on ladies Clothing for Mother's Day! I lost my own Mother recently; so I wanted to honor other Mothers, Step Mothers, Pet Lovers, Single Fathers, Grand Mothers and all. Just to let people know they are appreciated and you can be kind no matter what your situation is. It's something that my parents, Grand Parents and others instilled in me when I was growing up in Ghana. It was indeed a beautiful Taste of Ghana because everyone benefited from the act of kindness. In the end, the only thing that matters is kindness; and that's what we all want regardless of culture, color, background, education and our circumstances. Thank you!
Judith F. Osei Tutu
www.africanclothes22.com
www.blogtalkradio.com/africathebeautiful2

Thursday, April 14, 2011

Listen to "Africa the Beautiful 2" Radio Show today at 2pm-2.15pm

Please call in at 714-816-4631 and listen to Africa the Beautiful 2 Radio Show at 2pm-2.15pm. Also access at www.blogtalkradio.com/africathebeautiful2. Guest is Mr. Dan Price from Vemma. Judith, www.africanclothes22.com

Wednesday, April 13, 2011

Use Customers Complaints to build lasting relationships.

When customers complain and you know you have done all you can, is frustrating. But customers are right most of the time so really listen to what they are saying. After all they have options and so do you but who benefits from this, you, the customer or future customers?

It's you the merchant because "silent customers" can kill your business very fast. They do not argue or complain, they just leave and share their experience with several people and you have no idea. So I practice kindness with customers and people whenever possible. A little humility can go a long way, you may not know what kind of day they are having so why be difficult.

A current experience on Facebook taught me a great lesson. I have replied a FB message through my email because I was in a hurry and a lot of things to be done. I had just returned from Africa, my Mother had passed away and I went home for the funeral. I have used my business email to answer FB post, no problem from anyone except one person. She posted to let me know this was unacceptable and went on and on. So I asked her to delete me as a friend and I will do likewise because I want to stay positive. Oh, she was not done and kept going on and on.

She then offered to coach me for free! Who needs coaching here? I declined and she said she wanted to help me, I said no thanks! I found out that I was not the only person she talked to or treated that way. Had she listened to me or practiced a little kindness; she would have learned that I had lost my Mother and I was away and that was the quickest way to answer all my emails in a hurry! She lost me as a customer and my respect for her is reduced, I will not recommend anyone to go to her either, even if it's free! Treat your customers with respect and kindness and complaints are not bad, it's how they are handled and resolved. Yes, you can build solid long lasting customer relationships based on complaints.

Thursday, April 7, 2011

Sale! Sale! 30% off on all African Fabrics and Outfits! Hurry sale ends soon.

Take 30% off on all items in our store! Including our already reduced 50% off rack! This sale is from today till April 18th 2011. We have authentic Kentes, Mud, Kuba Cloths, Various Wax Prints, Laces, Drums, Masks, Jewelry, etc. Our address is: 3720 North Tryon Street, Ste 101, Charlotte, NC 28206.

Ph: 704-332-7442 or web, www.africanclothes22.com.

Please hurry, we have beautiful dresses for spring!

Friday, March 25, 2011

Missing Ghana! I just returned 22 days ago.

I am missing Ghana already! I have been back for almost three weeks now but I miss the people, family, friends neighbors and the environment. Africa has a 'spirit of connectedness' and it's beautiful to watch it upclose and in action.

We are very embracing and welcome everyone in Ghana. When I was there last month, there were those who were happy to see me because I was returning from America and they expected gifts and money from me. And there were some who welcomed me with open arms; whether I gave them something or not! There were even some who gave me, without me asking. My reason for going home was rather a sad one; my Mother had passed away and as her only daughter, I had to be there for her burial and funeral.

It was very heavy for me to process the loss, I cried and cried some more. It was also a time that I danced in the public for the first time in years. As part of our Ashanti custom, they played some music for me to dance and friends, family and even strangers helped me with the dances. I danced gospel, reggae and our own Kete! It was also raining and I was sweating so it did not make any difference! It was very refreshing and purifying experience for me. I also laughed the hardest in years because I knew what I had been through and nothing could compare my testimonies in America. From the miscarriages, love, betrayal, losses, relocations, and encountering bitterness and hatred from those I thought loved me. It's confusing at times but with God, prayers and my prayer warriors; we triumphed over them all and that was part of the hardest and belly laugh!

There are no regrets but lessons learned. Would I go through the same experiences again? Not really! I would compare what people say to what they are doing and come to my own judgement. What some say and do are two different things so lookout for self and do you first. I was able to reflect and laugh at my own mistakes sometimes while I was in Ghana. My Grand Father, Nana Osei Kwadwo, from the Ashanti Royal Family, had 89 children and some came to my Mother's funeral to mourn with us. So everywhere I turned, I saw love and people who looked just like me:-))) Whether they judged me or not did not matter because I felt loved and at home. Judith F. Osei Tutu, www.blogtalkradio.com/africathebeautiful2, www.africanclothes22.com